Walking/Hiking Answers: Rubbing Boots

Got an answer to the following question?

Rubbing Boots

I'm fairly new to walking and so hope my question won't seem really stupid!

I have a nice new pair of boots. They do rub, but I'm guessing this is just a case of breaking them in some more.

The main problem is that the cutaway bit at the back of the boot (not sure what it's called) is quite high up my ankle. It causes a pain that feels a lot like bruising.

I can only assume that it's supposed to be lower and I'm guessing this is because the boots are bigger than my usual shoe size, as many people's are.

So, my question is; Would a special pair of footbeds raise my heel sufficiently to eliminate the bruising pain I have above my ankle?

Or am I completely wrong?

Laura , West Midlands

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